[We can help your collection work.]
We can help you to search Kamen Rider toys in Japan.
I know there are many many kind of Japanese Tokusatsu items and some of items are very hard to find only internet such as ebay, amazon. 
Can we help your collection work?
We can try to find Japanese Tokusatu items for you.
[  How can I request?  ]
-Please send us a e-mail. It is the easiest way to request.
Our email is kotetsutoysjapan@luna-fantasia.com
When you send request mail, please write these.
title: Toy search request
Toy name, your maximum price EXLUCDE shipping for request item in US$, want item condition (sealed, used but clean face, used and ok with some damages such as scratches...etc), need or not packages and description paper. If you need pacakge, which condition you want.
If you have Twitter or Facebook account. You can request by these.
[ Can you accept any questions? ]
We can accept questions if you want to buy from our shop.
However, we can't accept your personally questions such as
[ Is this toy appear? ]
[ I found it in Japanese web shop or Japanese Yahoo auction, can you buy it for me? ]
[ Can you ask to this shop about my questions? ]
[ Do you know where I can buy this item? ]
 [ What is the cheapet price of my want item? ]
[ Do you know where I can request that serach toy in the other shop like you? ]
-I can't. Please do by yourself. We won't reply about these kind of questions or requests.
[  Do I need a deposit?  ]
-No. You don't need deposit. You just need item price + shipping charge, after we find item.
[  How long will it take you to find item?  ]
-We can't say exact time for find item. If it's rare and hard to find, we need much time for search and find. In addition, if your maximum price is low, we need more time.
[ Will you find items definitely? ]
We can't guarantee that we can find your want items definitely especially old ones.
Old items are not easy to find even in Japan especially clean face or sealed.
If you're in no time, you better to ask another shop.
[  After you find item, how can I buy it?  ]
-After we find item(s), we will inform you about item price and shipping charge. You can choose shipping way between Air Mail with Registered or EMS. If total weight is over 2000g, you can choose EMS way only.
After you receive our message, please reply as soon as you possible and tell your want shipping way.
After we receive your reply, we will tell total amount.
Payments method is Paypal only.
[  Can I cancel order, after I request item(s)? I find my request item in another shop...  ]
If we don't start to search item, you can cancel request.
If we already start to search item, you can't cancel request. 
If you don't reply message, after we find request item(s) and send you a message. You can't buy any items form our shop and I will inform about it to our friends shop.
Please be careful about it.
[  If I cancel request after you get stuff(s), will I get some penalties?]
Yes. If you do that, we add you to our Black List and we don't accept any requests, questions and order from you.
[  Can you preorder Premium Bandai stuffs?]
Yes. We can accept it only for Silver or Gold Member.
If you are new customer or Normal Member, sorry, we can't accpet preorder.
[ Can you reserve new items? ]
We can accept reserve, if you are Silver or Gold Member. 
If you are new customer or Normal Member, sorry we can't accept.
[ Can you discount? ]
No. We can't accept any discount offer.
However, if you are regular customer, we might accept discount offer sometimes.
I hope to deal with you in the future.