Before you order, please read and agree with our rules.
[We will ship to Worldwide]
We can ship to Worldwide and will use Japanese Post Office.
Our shipping method is
1.
Air Mail with Registered
[About 7~10 days]
2.
EMS
[About 5~7 days]
3.
SAL
[About 4 weeks to 8 weeks]
If weight of total is over 2000g, shipping way is EMS only.
These shipping days is just an example. You might need more shipping days sometimes becasue of some reasons. The commonest cause is post office. In this case, please contact to post office in your country at the first with Tracking Number directely. Almost all cases will be resolved by your action.
We can't guarantee shipping days. If you want to know more details, please contact to post office.
Your package might get another tracking number. PLEASE CHECK SHIPPING RULES BY YOURSELF, BEFORE AND AFTER YOU PURCHASE.
We can't answer these kind of questions.
[ I haven't receive my package, what should I do? ]
[ How many days do I need to receive package? ]
[ I'd like to know where my package is. ]
[ My package is still in custom or somewhere for 10 days. What should I do? ]
[ My package status won't comes up in Japanese post office page. ]
-Please contact to post office in your country. Japanese post office can't get and show some countries post office date such as Australia, Canada.

We can't ship to these countries by SAL.
Australia, Greenland, Denmark, Germany, Norway, Hungary, Finland, Poland, Paraguay, Serbia, Mordova
If your country is there, please select Air Mail with Registered or EMS. If you select SAL, it'll be changed to Air Mail with Registered automatically.

I will ship out package 1 to 3 busness days after I receive order. Our business days don't include Saturday, Sunday and Japanese holiday.
------------How to Check Shipping Charge------------
Step 1 : Check item weight in item description.
Step 2 : Check your country zone
Step 3 : Select shipping way
You can check country zone and shipping way in Shipping charge page.
---------------About Combine Shipping---------------
If you'd like to buy more than 2 items, we can combine your items in 1 pacakge.
Please select your want combine way
1. When you select shipping way, please select [If you want to combine, please select this. We'll send invoice.]. After I receive your order, I'll send invoice.
2. If you're in no time, please select [Air Mail with Registered] or [EMS] and pay all shipping charge at the first. After I receive order and payments, I'll refund your over paid money for shipping. If your shipping charge isn't enought, I'll inform you again.
Shipping charge in shopping cart when you order more than 2 items and you didn't select [If you order more than 2 items or want to combine, select here. We'll send invoice.] will be include all shipping charges.
For exapmle, your order is [ Orange Lockseed ] and [ Banana Lockseed ], you'll see [ US$18(US$9x2 Lockseed) ] in shipping information page but real shipping charge is [ US$10 ], In this case, if you over paid for shipping charge, I'll refund your over paid money. If you worry to pay too much shipping charge, please select [ If you order more than 2 items or want to combine, select here. We'll send invoice. ]
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[ If item(s) is broken, when I receive pacakge. ]
Before I ship it out, I checked items gimmicks, so we won't ship broken item. However, it might be broken between shipping sometimes. In this case, please claim up to post office by YOURSELF. Shipping accidents or problems is because of post office, not our mistake. PLEASE DO NOT CLAIM UP TO US. If you don't agree and understand it, PLEASE DO NOT ORDER ANYTHING from us.
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[ About Cancel or RETURN ]
We'll wait 5 days after we got order from you.
If you don't pay after 5 days, your order will be canceled automatically and I can't accept any order or request from you again.
So when you order, please be considering and check order details carefully before complete your order.
Also, we can't accept any return by any reasons.
[ I had ordered item(s) but I found cheaper one than your shop. Can I cancel my order?]
Not accept. If you'll cancel order, you'll be in our block list.
[I had canceled last time but I'd like to order from you again. Can you accept?]
Please contact us from inquiries page. If I get permission from owner, we can accept your order.
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If you have any qusetion, please feel free to ask me by email.
Our email address is kotetsutoysjapan@luna-fantasia.com .
I hope to see you again in the future.
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日本在住のお客様へ
日本国内のお客様も購入は可能です。海外向けのため全ての表記が英語になっており、記述等は英語が基本となります。支払いはPaypalもしくは銀行振込(みずほ銀行・ゆうちょ銀行)をご利用頂けます。
支払いは日本円になります。
もし、ご注文の場合はショッピングカートをご利用頂くか、下記の内容をメールにてご注文下さい。
/名前
/郵便番号
/住所
/電話番号
/支払い方法
/希望商品名
メールを確認後、送料を含めました金額をお知らせいたします。
ご納得頂けましたら返信をして頂き、お振込みとなります。
国内の場合の配送は「佐川急便」のみとなっております。
振込確認後、1~3営業日以内に商品を発送致します。
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         古物商認可証[第221000000516号/宮城県公安委員会]
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