Before you order, please read everything and agree with our rules.
[We will ship to Worldwide]
We can ship to Worldwide and will be using Post Office.
The breakdown of shipping charge is as follows.
Shipping charge + Pakcage charge + Tracking charge= Total Shipping Charge.
When you purchase items, you can choose between 2 shipping ways.
1.
Air Mail with Registered
[About 7~10 shipping days in normal.]
2.
EMS
[About 5~7 shipping days in normal.]
3.
SAL
[About 4 weeks to 8 weeks in normal]
Every shipping ways include Tracking Number.
I wrote item weight information each item pages. That weight is [Item weight] + [Shippin pacakge weight].
If total weight is under 2000g, you can choose between 1, 2 and 3.
If total weight is over 2000g, you can choose 2 only.
These shipping days is just an example. You may need more shipping days sometimes becasue of some reasons. The commonest cause is post office error. In this case, please ask to post office your country at the first. Almost all cases is resolved by asking post office in your country directly with Tracking Number.
Also, delivery is post office job, it's not our job. So we can't guarantee shipping days. If you want to know detail about shipping and shipping date, please ask to post office in your country.
WE CAN'T DO ANYTHING, AFTER PACKAGE LEFT FROM OUR OFFICE. SOME POST OFFICE IN ANOTHER COUNTRY ADD NEW TRACKING NUMBER, AFTER PACKAGE ARRIVE AT YOUR COUNTRY. PLEASE CHECK POST OFFICE IN YOUR COUNTRY METHODS BY YOURSELF, BEFORE AND AFTER PURCHASE FROM OUR SHOP.
We can't answer these kind of questions.
[ I haven't receive my package, what should I do? ]
[ How many days do I need to receive package? ]
[ I'd like to know where my package is. ]
[ My package is still in custom or somewhere for 10 days. What should I do? ]
-Shipping is post office job. Please ask to post office in your country with tracking number directely. I can't tell any more information than post office page.
Only receiver can resolve problem with post office and almost all cases will resolve by your action.
[ My package status won't come Japanese post office page. ]
-Please ask to post office in your country. Japanese post office can't get and show some countries post office date such as Australia.

We can't ship to these countries by SAL.
Australia, Greenland, Denmark, Germany, Norway, Hungary, Finland, Poland, Paraguay, Serbia, Mordova
If your country is in this list, please choose Air Mail with Registered or EMS. If you choose SAL, your shipping way will be changed to Air Mail with Registered automatically and we'll send invoice about shipping charge for Air Mail with Registered.

I will ship pacakge out 1 to 3 busness days after I check your order. Our business days does not include Saturday, Sunday and Japanese holiday.
About shipping charge, please check item weight and check following page.
Shipping charge
We have dealed with countries more than 30 in the past.
These are contries which we have dealed.
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Australia, Austria, Belgium, Brazil, Brunei, Canada, Chile, Czech Republic, Denmark, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Laos, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Russia, Singapore, Spain, Switzerland, Sweden, Taiwan, Thailand, United States, United Kingdom...and more.
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---------------About Combine Shipping---------------
If you will buy more than 2 items in the same time, we can combine your items in 1 pacakge. And then you can save your money.
If you want to combine, you have 2 ways.
1. When you select shipping way, please choose [If you want to combine, please choose this.]. After I check your order, I will inform you about combine shipping charge.
2. If you are in no time, please choose [Air Mail with Registered] or [EMS] and pay all shipping charge at the first. After I check your order and receive your payments, I will refund your over paid for shipping charge. If your shipping charge is not enought, I will inform you again.
Our shipping charge will decided by total weight and weight information in item page is including transportation package weight, so if you want to exact total shipping charge, please ask us before you order.
Shipping costs of settlement page when you order some items in one time and you didn't choose [If you want to combine, please choose this] will be include all shipping costs. For exapmle, your order is [ Orange Lockseed ] and [ Banana Lockseed ], shipping costs of settlement page is [ US$18(US$9x2 Lockseed) ] but real shipping cost is [ US$11 ], In this case, if you over paid for shipping charge, I'll refund, so don't worry about that. If you worry about to pay too much shipping costs at the first, please choose [ If you want to combine, please choose this. ]
We can tell you total weight and combine shipping costs before you buy. Or please choose [If you want to combine, choose this. (We shall inform you of the shipping costs later.)]. After I check your order, I will send you an invoice.
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We will ship item out 1 to 3 business days. Post office is closed in Sunday and Japanes holiday.
For example,
if you purchase and pay at Monday, we will ship item from
Tuesday to Thursday.
If you purchase and pay at Friday, we will ship item Saturday or from Monday to Tuesday. 
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WE CAN'T ACCEPT FREE SHIPPING
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[ If item(s) is broken, when I receive pacakge. ]
Before I ship it out, I checked items gimmicks, so we won't ship broken item. However, it might be broken between shipping sometimes. In this case, please claim up to post office by YOURSELF. Shipping accidents or problems is because of post office, not our mistake. PLEASE DO NOT CLAIM UP TO US. If you don't agree and understand it, PLEASE DO NOT ORDER ANYTHING from us.
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[ About Cancel or RETURN ]
We'll wait 5 days after we got order from you.
If you don't pay after 5 days, your order will be canceled automatically and I can't accept any order or request from you again.
So when you order, please be considering and check order details carefully before complete your order.
Also, we can't accept any return by any reasons.
[ I had ordered item from you but I found cheper one than your shop. Can I cancel my order?]
Not accept. Please check the other shops before you order. If you'll cancel order, you'll be in our block customer list.
Please ask from Inquiries from in your want item page. If owner accept your offer, we can sell.
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If you have any qusetion, please feel free to ask me by email.
Our email address is kotetsutoysjapan@luna-fantasia.com .
I hope to see you again in the future.
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日本在住のお客様へ
日本国内のお客様も購入は可能です。海外向けのため全ての表記が英語になっており、記述等は英語が基本となります。支払いはPaypalもしくは銀行振込(みずほ銀行・ゆうちょ銀行)をご利用頂けます。
支払いは日本円になります。
もし、ご注文の場合はショッピングカートをご利用頂くか、下記の内容をメールにてご注文下さい。
/名前
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メールを確認後、送料を含めました金額をお知らせいたします。
ご納得頂けましたら返信をして頂き、お振込みとなります。
国内の場合の配送は「佐川急便」のみとなっております。
振込確認後、1~3営業日以内に商品を発送致します。
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         古物商認可証[第221000000516号/宮城県公安委員会]
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